Careers

We have an exciting opportunity for an enthusiastic Pastry Chef to come and join the Canopy Collaborative, we call it collaborative because we work together! As our Pastry chef you will support the seamless running of the kitchen, by providing a highly efficient and effective service. Preparing, cooking and presenting high quality dishes within the speciality section. Reporting to the Executive Chef, you will have the opportunity to assist in creating menu items, recipes and developing unique creative dishes.

We have exciting opportunities for Welcome Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

We have exciting opportunities for Food & Beverage Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate waiters/waitresses in the following outlets: PENNY SQUARES our restaurant weaves a story of the East End with Jewish and Middle Eastern flavours bringing people together over sharing plates from blazing clay ovens, evocative cocktails and a well-travelled wine list. FREEDOM CAFE is at the heart of Canopy Central, it is the perfect place to eat, drink, work, relax or socialise. Enjoy craft coffee roasted in the neighbourhood, unique cocktails and get a taste of the latest local drinks every evening.

The Public Area Cleaner will look after the cleanliness and hygiene of the hotel’s public areas and back of house areas as we gear up for the pre-opening. This is a casual role with the need for cleaning coverage two or three shifts a week. Knowledge of hotel operations and cleanliness needs is preferred.

The position of Concierge has become available at The Westin London. First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish with that Westin special touch. Reporting into the Reception Manager, this role will respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. They will respond to special requests from guests with unique needs and follow up to ensure satisfaction. The Concierge will gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. They will review and perform shift handovers and document pertinent information in logbooks/systems. Monitor the Executive lounge for seating availability, service, safety, and well-being of guests ensuring exquisite guest interaction.

The position of Food and Beverage Supervisor has become available at The Westin London. Reporting into the Assistant F&B Managers, the successful candidate will ensure the smooth day to day running of the hotel's food and beverage outlets, leading the outlet teams and using their extensive food and beverage knowledge to provide incredible five star service. This is a hands-on operational position which will ideally suit a restaurant operations professional who has a passion for providing amazing service, experiences and has a high level of attention to detail. The F&B Supervisor will lead by example in the operation and support the entire food and beverage team, ensuring full rota coverage, staffing levels and provision of excellent service at all times. The role will help lead shifts in the restaurant, wine bar or in the events spaces as required.

The position of Head Spa Therapist has become available at The Westin London. Reporting into the Spa Operations Manager, the successful candidate will be responsible for supervising the efficiency of all Spa Therapists who work either full time or on a casual basis for the Heavenly Spa. They must be able to carry out a full range of treatments to clients (male and female) to the standard required by the Spa Director. They will contribute to all training needs, retail matters and operational aspects of the therapists within the Spa. While always leading by example.

As an associate in the food and beverage department, you will perform a number of roles on a daily or weekly basis. You will be a superstar who looks forward to making someone’s day by providing amazing service and guest experience. As a food & beverage associate, you will be serving guests at the table, helping out behind the bar making drinks and also performing hosting and support duties – being the first and last point of contact with the guest in the hotel’s food and beverage areas. This is completely flexible role in the hotel’s food and beverage operation so being able and willing to flick between different duties depending on the business need is essential.

This is an exciting opportunity to become part the pre-opening team at the The Westin London City, reporting into the Meetings and Events Manager. This position supports activities to reactively sell the hotel, coordinating and contributing to the sales phase of incoming complex events, group and catering enquiries. Here’s a snapshot of the main duties: Responsible for the reactive sales of group bedroom and catering enquiries from start to contract handover. Enquiries will be for both corporate and social segments. Communication channels include telephone, e-mail or 3rd party intermediary sites Creates quotations and proposals based on customer requirements, conducts regular follow-up calls to identify changing needs, converts enquiries into confirmed bookings and issues contracts. Inputting enquiries into the relevant booking systems and ensures data integrity Conducting site visits to showcase hotel Conducts post-event calls to obtain feedback on product quality and service levels and secure repeat business Engaging with hotel Operations Team to ensure client expectations can be met and exceeded.

The position of Spa Therapist has become available at The Westin London. Reporting into the Director of Spa, the successful candidate will be an ambassador of the Hotel and our Heavenly Spa by Westin. With a professional and friendly approach, they would be able to build an exciting rapport with both the team and guests alike while providing the highest level of service possible. What Are We Looking For? We are looking for someone who: Is passionate about beauty and the wellness industry. Will carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified. Will perform all treatments to an exceptional standard, as per HeavenlySPA protocols and standards taught in training, whilst tailoring to the client’s specific needs. Keeps up to date with current techniques and modalities related to their field of work. Has a positive attitude, and is flexible and adaptable to different working shift patterns and conditions. Preferably has two years or more experience in a similar role within a spa environment.

he position of Shift Engineer has become available at The Westin London. Reporting into the Maintenance Manager the successful candidate will attend to guest service calls, inspect main plant areas and utilities, and carry out minor repairs where necessary. They will perform diversified duties to install, troubleshoot, repair, and maintain the hotel’s facilities and equipment to ensure a safe and functional environment for guests. They will also attend to fire and health and safety emergencies as necessary. What Are We Looking For? We are looking for someone who: Is a multi-skilled handyperson (plumbing, mason, carpenter) and has basic electrical qualification which is essential for this role. Will attend to maintenance requests from guest and function rooms, hotel exterior and as requested by management. Will perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Is motivated and self-starter with a pleasant and a welcoming and positive attitude. Is flexible and adaptable to different working conditions and hours. Has basic computer skills including connecting laptops to projectors or operating a meeting room PA System. Has previous experience of working in a hotel or similar environment, as it’s highly valuable for this role, and Marriott experience is preferable but not necessary.

Reporting to the Sous Chef, the Chef de Partie is a highly responsible supervisory role in the kitchen team at the hotel. You work across the hotel’s kitchen areas, including the restaurant, wine bar and banqueting, and be involved in a wide array of responsibilities, from creating amazing food to managing the team. Duties include: Understanding and adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety and licensing regulations. Ensuring a safe working environment identifying potential hazards and taking corrective action. Managing various sections of the kitchen and ensuring agreed standards are achieved To assist other sections of the kitchen in the production and service of food or the cleaning down of the section as and when required due to the workload Ensuring that all working areas of the kitchen, dry stores and refrigeration are maintained in a clean and hygienic condition at all times, Maintaining constant quality control of all food prepared and cooked, ensuring it is to the Head Chef’s and applicable kitchen standards.

Reporting to the Sous Chef, our Commis Chefs are responsible for the day to day running of kitchen sections in the restaurant, wine bar kitchen and banqueting kitchen, with support from the Chef de Parties. The role will work across different cusines and is an entry-level position with a broad scope of kitchen duties. Duties include: Understanding and adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety and licensing regulations. Ensuring a safe working environment identifying potential hazards and taking corrective action. Managing various sections of the kitchen and ensuring agreed standards are achieved To assist other sections of the kitchen in the production and service of food or the cleaning down of the section as and when required due to the workload Ensuring that all working areas of the kitchen, dry stores and refrigeration are maintained in a clean and hygienic condition at all times, Maintaining constant quality control of all food prepared and cooked, ensuring it is to the Head Chef’s and applicable kitchen standards. This role pays £24,000 per annum.

The Kitchen Porter will report into the Back of House Manager and are an essential part of the hotel’s smooth operation. This critical role ensures that back of house areas such as corridors and the kitchens are well-maintained and clean, as well as the cleaning of kitchen and restaurant equipment, plates, and tools. This role pays £22,000 per annum.

As a host in the food and beverage department, you will be the essential welcoming first point of contact for all guests visiting our restaurant and wine bar. You will meet and greet guests, escort them to their tables, and assist with cloakroom and table service duties as required. In addition to this, you will assist in the management of reservations and use the hotel’s table reservation system to manage bookings. This is a completely flexible role in the hotel’s food and beverage operation so being able and willing to flick between different duties depending on the business need is essential.

We are looking for a cleaning assistant for one of our London Victoria Hotels. Two roles are available, both full time and part time.

Reporting to the Chief Engineer, you will be responsible for maintaining the décor of our guest bedrooms, public areas, and food and beverage outlets.

We have exciting opportunities for Front Desk enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating memories for our guests.