Careers

We are looking for a Breakfast Assistant & Cleaner to join and support the hosting team at Comfort Inn Edgware Road Hotel.

We are looking for a Night Guest Service Assistant to join our team at Holiday Inn Express St Albans.

We are looking for a Guest Service Assistant to join our team at Holiday Inn Express St Albans.

We have exciting opportunities for Welcome Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

Reporting into the General Manager, the Assistant General Manager will be responsible to support the Rooftop general manager into the daily running of the venue, from rota development to service and operation. To be able to support the head bartender in preparing and serving drinks, while monitoring and engaging with the service on the floor too. To supervise the bar and hosts team ensuring the correct procedures are constantly followed. Liaise with security to ensure a safe and pleasant environment is kept for our guests while managing queue.

Reporting to the Front of House Manager, as a Switchboard Operator or Guest Service Centre Agent, you will be managing our hotel switchboard and dealing with all internal and external calls in an Enthusiastic and efficient manner. you will offer a Positive Service with keen attention to details and knowledge of all hotel operations. You will be fluent in all Hilton Brand Standards, Property Management System and will be eager to discover the neighbourhood areas, local attractions to share with our guests. You will be a key to our goal of maximising guest satisfaction, measured through SALT and TripAdvisor.

Reporting to the Front of House Manager, you will be the main lead in creating a positive stay for our guests from pre-arrival to post departure. Ideally, you will have a solid understanding of Hilton Brand Standards, Property Management System and will be eager to discover our local neighbourhood, local attractions and have a passion to share your local knowledge with our guests. You will be in charge of maximising guest satisfaction, measured through SALT and Tripadvisor.

We have commenced our search for an experienced General Manager to lead The Westin London City Hotel & Residencies. Reporting to the RBH Operations Director, you will have a strong focus on the delivery of exceptional guest care in a branded environment as well as the commercial performance of the business. As General Manager you will further develop your knowledge of the London market to achieve sales in a competitive environment, whilst maximising on revenue, managing occupancy, and driving growth in all departments within the business. You will be an ambassador for the guest journey and ensure brand values and service behaviours are delivered consistently in a professional and friendly environment.

As a bartender in the Food and Beverage department, you will be responsible for the creation of amazing beverages, as well as possessing exceptional cocktail and bar knowledge. You will be a superstar who looks forward to making someone’s day by providing amazing service and guest experience. Alongside this, from time to time you will be serving guests at the table and performing hosting duties. In general, you are the important first and last point of contact with the guest in the hotel’s food and beverage areas.

We have an exciting opportunity for an enthusiastic Public Area Attendant to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests

We have an exciting opportunity for an Assistant Financial Controller to join the team at the newly opened Canopy by Hilton London City. Reporting to the Financial Controller, you will play an integral role in the day-to-day finance operation of the hotel. The scope of the role will include supervision of the regular finance processes, providing a consistent and reliable service and supporting the hotel operations team ·Maintain all the effective controls for the timely production of the monthly management accounts and distribution of draft P&L by working day 5. ·Review of financial statements and analyse variances between actuals and budget for all revenues, expenditure and payroll. ·Report on operational statistics/KPIs to aid the avoidance of inefficiencies. ·

We have an exciting opportunity for an enthusiastic Chief Steward to come and join the Canopy Collaborative, we call it collaborative because we work together! Reporting to the Executive Chef or senior Chef on duty, you will support the seamless running of the kitchen, by providing a highly efficient and effective service ensuring all work is carried out daily and at the maximum Hygiene & Safety standards. In particular, Clean and sanitize all areas used for meal preparation, along with ovens, grills, sinks, and stoves Continually making sure that work surfaces, floors, and walls are clean and sanitized Wash cutlery, utensils, and cookware so the kitchen staff has constant access Keep freezers, fridges, and storage areas clean and organised

We have an exciting opportunity for an experienced Engineering Supervisor to join the team at Canopy by Hilton London City. Reporting to the Maintenance Manager, you will assist in the overall Engineering and Maintenance department including H&S and Fire Safety of the hotel and Deputise in the absence of the Maintenance Manager.

Kitchen Porter We have an exciting opportunity for an enthusiastic Kitchen Porter to come and join the Canopy Collaborative, we call it collaborative because we work together! Reporting to the Executive Chef or senior Chef on duty, you will support the seamless running of the kitchen, by providing a highly efficient and effective service ensuring all work is carried out daily and at the maximum Hygiene & Safety standards. In particular, • Clean and sanitize all areas used for meal preparation, along with ovens, grills, sinks, and stoves • Continually making sure that work surfaces, floors, and walls are clean and sanitized • Wash cutlery, utensils, and cookware so the kitchen staff has constant access • Keep freezers, fridges, and storage areas clean and organised

We have exciting opportunities for passionate Commis to join the Canopy Collaborative, we call it collaborative because we work together! Reporting to the Executive Chef or senior Chef on duty, as our Commis you will support the seamless running of the kitchen, by providing a highly efficient and effective service. Preparing, cooking and presenting high quality dishes within the speciality section.

We have exciting opportunities for HR Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests. About you As People Culture Coordinator you will make an immediate contribution to the People and Culture department. You will be involved in a range of activities and will be responsible to maintain the administrative function of HR on a daily basis whilst ensuring best practice and adhering to all People Standards, policies and procedure

Responsible for the daily running of the bar, including back of house operation. In charge of the creation, delivery and consistency of the cocktail list, ensuring the bar team is fully trained while being continuously up to date on up-coming drinks trend. To be an example of highest standards of hospitality and cocktail crafting. Being able to serve and explain to guests any food & beverage item on the menu including ingredients and discussing any allergy information.

We have exciting opportunities for passionate Demi Chef De Parties to come and join the Canopy Collaborative, we call it collaborative because we work together! As our Demi Chef de Partie you will support the seamless running of the kitchen, by providing a highly efficient and effective service. Preparing, cooking and presenting high quality dishes within the speciality section. Reporting to the Executive Chef or senior Chef on duty you will have the opportunity to assist in creating menu items, recipes and developing dishes.

We have exciting opportunities for Food & Beverage Enthusiasts to come and join the Canopy Collaborative, we call it collaborative because we work together! Canopy London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate waiters/waitresses in the following outlets: PENNY SQUARES (Opening soon!!) our destination restaurant weaves a story of the East End with Jewish and Middle Eastern flavours bringing people together over sharing plates from blazing clay ovens, evocative cocktails and a well-travelled wine list. CAFE is at the heart of Canopy Central, it is the perfect place to eat, drink, work, relax or socialise. Enjoy craft coffee roasted in the neighbourhood, unique cocktails and get a taste of the latest local drinks every evening. FLORATTICA, an urban rendezvous rooftop terrace

To succeed in the role of Waiter, you will need the following qualities and skills. Wine knowledge and service. Spirits/general beverage knowledge. Excellent food service skills. Team player who can be flexible and happy to both cover shifts and work in other areas as part of their weekly rota structure. Previous experience in a similar role in a four- or five-star environment desirable.

Reporting to the Reservations Manager, you can expect your working day to include the following: Inputting and managing group blocks by making sure that systems are interfacing correctly and maintaining all necessary details. Updating systems to ensure that group pickup is accurately communicated to the Revenue and Sales team so attrition and slippage can be tracked. Processing all group rooming lists in a timely and efficient manner.

What you'll be doing... Reporting to the Night Manager, you can expect your working day to include the following. • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. • Process all payment types such as room charges, cash, checks, debit, or credit. • Process all check-outs including resolving any late and disputed charges

Reporting to the Spa Operations Manager, you can expect your working day to include the following. Responsible for the Spa and Fitness area set up and presentation. Greeting guests in a friendly and courteous manner during all interactions. Responsible for maintaining the cleanliness of the Spa, in particular the changing rooms, heat and water facilities and relaxation rooms.

The position of Reception Supervisor has become available at Holiday Inn London - Camden Lock. Reporting into Front Office Manager, you will be responsible for Welcoming Guests, perform check in/ check out. Prepare guest reports daily and conduct daily briefings. Assist the Front office Manager with seamless operation of the department. Monitor and ensure cashier float is maintained, handle the correct billing of guest expenses. Assist with training reception team members. Attends to guest's complaints and resolve it efficiently.

The Guest Service Manager contributes to Holiday Inn London - Camden Lock's goals and values by supporting the Front office Manager with managing the Front office team. You will be working 40 hrs per week , mostly day shifts and occasionally covering some night shifts.